Privacy Policy
Updated: January 2026
Kulturalism CIC ("we", "our", "us") is committed to protecting your privacy. This policy explains what personal data we collect, why, what we do with it, and your rights over it. It applies to kulturalism.org and to our shop, forms and mailing list.
We are the data controller. Kulturalism CIC, company number 14675264, registered office 124 City Road, London EC1V 2NX.
Contact: info@kulturalism.org.
What we collect
We only collect what we need for the things you actually do on our site.
If you buy from our shop — your name, email, billing and delivery details, and your order. Card payments are handled by Wix Payments; we do not see or store your full card details.
If you make a donation — payment is handled by PayPal or by card through our payment provider. We receive confirmation of your donation, not your card number.
If you sign up to our mailing list — your name and email address.
If you contact us — through a form or by email, we receive whatever you send us, and your email address.
Automatically, when you visit — our website platform, Wix, collects standard technical data such as your IP address, approximate location, browser and device type, and which pages you view.
Why we use it, and our legal basis
To process and deliver your order — because it is necessary to perform our contract with you.
To process your donation — because it is necessary to complete the transaction you have asked for.
To send you our newsletter — only where you have consented. You can unsubscribe at any time using the link in any email.
To respond to your enquiry — our legitimate interest in answering people who contact us.
To run and secure our website and keep proper records — our legitimate interest in operating our organisation, and to meet our legal obligations.
We do not sell your data, we do not use it for advertising, and we do not send marketing by SMS, fax or phone.
Who we share it with
We share personal data only with the providers who help us run the site, and only as far as they need it:
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Wix — our website, shop and email platform (host and processor)
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Wix Payments — card payment processing for the shop
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PayPal — donation processing
We may also disclose data where the law requires it, or to establish or defend a legal claim. We do not pass your data to anyone else for their own marketing.
Some of these providers may process data outside the UK. Where they do, that transfer is covered by the safeguards required under UK data protection law.
How long we keep it
We keep personal data only as long as we need it:
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Order and transaction records — as long as required for accounting and tax, normally six years.
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Mailing list data — until you unsubscribe.
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Enquiries — for as long as needed to deal with your query and a reasonable period after.
We then delete or anonymise it.
Your rights
Under UK data protection law you have the right to:
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ask for a copy of the data we hold about you
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have inaccurate data corrected
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have your data erased in certain circumstances
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restrict or object to how we use your data
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ask us to transfer your data to another organisation
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withdraw consent at any time, where we rely on consent
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complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113
To exercise any of these, email info@kulturalism.org. We respond within one month.
Children
Our website and mailing list are intended for users aged 13 and over. We do not knowingly collect personal data from children under 13, and if we learn that we have, we will delete it.
Please note this is separate from the age guidance on our publications: some of our handbooks are recommended for readers aged 15+ or 16+ because of their subject matter, not for data-protection reasons. See our Legal & Public Interest Disclaimer.
If you are a parent or guardian with a concern about your child's data, contact info@kulturalism.org.
Other websites
Our site links to other organisations, including support services and government sites. We are not responsible for their privacy practices.